SugarCRM has released a beta version 5.1 of their Open SourceCRM software. This release features mobile support as well as advanced analytics a report capabilities. The user interface has been generally improved and for HTML browsers there is now a rich HTML client for extended presentations inside a standard browser. Device independence allows users to view SugarCRM data from any PDA or smart phone, including Blackberry and iPhones. New search capabilities allow users to find information quickly with the click of a few buttons. The release also includes complex reporting sets, the ability to compile reports from data in multiple modules.
According to the latest usage stats, the iPhone is the most popular camera phone among Flickr users. These graphs show the number of Flickr members who have uploaded at least one photo or video with a particular camera on a given day over the last year. I like my Nikon D-SLR and would consider neither the N95 nor the iPhone a proper replacement. But it seems that the overall experience is good enough and definitely better that the N95 and the like.
Web 2.0 und Online-Trends verändern die Art und Weise, wie Konsumenten und „Corporate Buyers“ Produkte suchen, vergleichen und einkaufen, aber auch wie Beziehungen zu Kunden aufgebaut und gepflegt werden. Entsprechend ändern sich auch Umfeld und Herausforderungen für CRM-Anwendungen. Die veränderten CRM-Architekturen, -Technologien, und –Lösungen, die als serviceorientierte Architekturen zunehmend in Kombination von Web Services, assemblierten Lösungen, Social Networks, etc. auftreten, verleihen CRM eine neue Bedeutung. Read the rest of this entry »
We announced today, that we will provide a comprehensive Event Management System (EMS) for the Massachusetts Convention Center Authority (MCCA). The innovative EMS will be designed and assembled from open source components, and will fully support MCCA’s core business operations in the event management life cycle.
The MCCA owns and oversees the operation of the Boston Convention & Exhibition Center (BCEC), which was recognized by the 2007 Spotlight Awards as the “Convention Center of the Year”, the John B. Hynes Veterans Memorial Convention Center, The MassMutual Center and the Boston Common Garage. Optaros’ Assembly Methodology (OptAM) will incorporate best-of-breed open source technologies and customized features to allow the MCCA to capitalize on the recent rapid increase in business and react efficiently to increasing demands on internal operations. Read the rest of this entry »
The larger telecom operators have been reinventing themselves over the last couple of years again and again. They constantly look to replace voice revenue and profit lost due to competition, they fight price declines, migration and substitution effects. It’s a fine line of introducing new products as needed and demanded and at the same time not to cannibalize the own existing offering. After unbundling and specialization in the 90ties, incumbent operators today go after service bundling and multiple screen plays to tie their customers into their product and services portfolio. With a strong focus on services and entertainment, media is still big for a lot of them. Read the rest of this entry »
The collection of techniques and technologies known as Web 2.0 is only just beginning to have an affect on the enterprise. Join Dr. Ian Howells, Alfresco Chief Marketing Officer, and Jeff Potts, ECM Practice Lead for Optaros, as they explain the significance of these trends to the enterprise, what Web 2.0 really is and how to best leverage it to support content management strategies.
This web seminar will cover:
The importance of Web 2.0 in the context of content management strategies and the competitive landscape.
How to get beyond the hype and leverage Web 2.0 techniques and technologies to deliver dynamic and interactive content.
How to tap into the fast-growing value of the Web 2.0 ecosystem to drive organizational productivity and competitive advantage, while still meeting the compliance and security needs of business.
How these ideas have been put into practice by Optaros for companies like Endeca and Swisscom using Alfresco Enterprise as the technology platform for a Web 2.0 solution
Animoto.com is a 2.0 style web application that creates videos out of still images with the click of a button.
You simply choose a song and images. Animoto then automatically generates a unique video for you. According to animoto, no two videos are ever the same.
Many of the post-production techniques that the founders used while working as producers for MTV, Comedy Central & ABC are used in Animoto’s patent-pending Cinematic Artificial Intelligence developed to think like an actual editor and director. The resulting video is produced in a widescreen format, containing the visual energy of a music video and the emotional impact of a movie trailer.
Apple said today it will reveal its software plans for its iPhone device on March 6, including tools for outside developers and features aimed at businesses.
ZDNet is holding a live Webcast tomorrow about how your company can use the social world to improve product innovation. It’s free with registration.
Here are the details:
Date: 2/27/2008
Time: 8pm (GMT+1)
Participants: Josh Bernoff, Forrester Vice President, Principal Analyst and co-author of “Groundswell,” along with Colby Dyess, Product Manager from Endeca
This Webcast will address these important topics followed by interactive Q&A:
ROI of Engaging with Your Customers for New Product Innovation
What You Should Do to Tap Into Your Customers for Innovation
Case Study: Building an Online Customer Community–Endeca’s Developer Network “EDeN”
The event is sponsored by Optaros, which was a finalist for a Forrester Groundswell award with its Swisscom Labs application and RedHat.
The MCCA owns and oversees the operation of the Boston Convention & Exhibition Center (BCEC), which was recognized by the 2007 Spotlight Awards as the “Convention Center of the Year”, the John B. Hynes Veterans Memorial Convention Center, The MassMutual Center and the Boston Common Garage. 
