Having had email since 1991, I probably have more email than 13,500. I toss everything that isn’t valuable but mail folders are the most efficient way for me to file all this information. With Apple’s mail the method got even better, being able to search it all quickly makes all that data more useful. I’m sure I could delete 10% of my emails, but reading 20,000 emails to try to save a few kb is not my idea of a great Saturday.

As a friendly poke, I’d guess you are a system admin since they seem to have a low regard for users data.

The system admin at our work is suggesting to print all the emails then delete them from our mail programs. Sure, because storing and searching thousands of pounds of paper is better than buying a couple of harddrives. His next suggestion is to print them to PDF and store them in a folder structure. Why I ask? It won’t save space, and is poorly indexed on our windows server making searching near useless.

We just launched KiGoo, a free tool that allows Google users to fully manage (create, read, update and delete) their Calendar and Contacts from MS Outlook.

Also KiGoo manage the Free Busy information of your Gmail contacts for appointments if they shared their FB status.

Currently we support Windows XP and office 2007.

http://www.getkigoo.com

Sebastian

Hello Rahul,

Thank you for contacting HP Total Care.

Thank you for writing back and updating us on the issue.

I apologize for the delay in answering your message. Due to the increased volume of messages we receive daily, our response time has increased.

I apologize for the inconvenience caused and appreciate your patience and cooperation.

I have once again forwarded the case to the concern case manager with high priority and assure you that you will be contacted soon regarding the case.

I hope the above information helps you. If you need further assistance, please reply to this message and I will be happy to assist you further.

For information on keeping your HP and Compaq products up and running, please visit our Web site
at:
http://www.hp.com/go/totalcare

Sincerely,
Jasmin
HP Total Care
***Do Not Delete Service Ticket Number***
{ticketno:[8010684575]}
***Do Not Delete Service Ticket Number***

Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data.
For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.

—–Original Message—–
From: sahni_rahul234@YAHOO.COM
Date: 04/17/2008 12:48:28 EST
To: laptop_support_en@MAIL.SUPPORT.HP.COM
Cc:
Subject: Fwd: Re: Fwd: HP Quality Case Manager Erica Myers

Hi Total care, Will I get any response or a call from HP ??? Did all you guys including Mtr Zachary the case manager wen on vacation / Sleep ?

Thanks and Regards
Rahul Sahni

816-XXX-XXXX(Still waiting your call mr case manager)

— On Wed, 4/16/08, Rahul Sahni wrote:

From: Rahul Sahni
Subject: Fwd: Re: Fwd: HP Quality Case Manager Erica Myers
To: laptop_support_en@mail.support.hp.com
Date: Wednesday, April 16, 2008, 8:33 AM

Hi Jackie and Jasmin, I would like to report inefficiency of your case manager name Zachary Reitan to respond to requests, I called him 8 times today from Morning till before 5:30 CST. He didn’t respond tomy repeated requests to Speak to me. I called on 1-877-917-4380, ext. 19 and then extn 94. How many more calls you expect me to make, where i haven’t received a single call back from him after leaving a call back number and waiting till nearly 2 hrs when your associate told me he will be available in 30 mins in call
around 5:20 pm CST

Your statement “I would like to share that as you have been contacted by HP Quality Case Manager, if you want to contact him back to address any inquiry, then you have to call her/him on the provided phone number as they do not have the option to receive reply through email’s.” doesn’t make any sense when he is not able to call back.

What you expect from me ?? I would like to escalate this matter to someone who Mr Zachary reports to. My case number is 7500-345-710 and i expect a prompt reply / call.

If your case managers don’t have access to these mails then throw your total care system i n a garbage can. its of no use when you have to rely on 70’s methods of calling in over the phone and the person on the other side doesn’t respond.

Regards

Rahul Sahni

1-816-XXX-XXXX

laptop_support_en@mail.support.hp.com wrote:

Date: Wed, 16 Apr 2008 00:22:28 +0000 (UTC)
From: laptop_support_en@mail.support.hp.com
Subject: Re: Fwd: HP Quality Case Manager Erica Myers
To: sahni_rahul234@YAHOO.COM

Hello Rahul,

Thank you for contacting HP Total Care.

Your email has reached technical email support for HP Pavilion Notebook PCs.

I would like to share that as you have beencontacted by HP Quality Case Manager, if you want to contact him back to address any inquiry, then you have to call her/him on the provided phone number as they do not have the option to receive reply through email’s.

Please accept my apologyfor being unable to give you a definitive answer at this time.

Let me know if I can be of any further assistance. I will be happy to assist you further.

Sincerely,

Jackie
HP Total Care

Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back up your data.
For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.

—–Original Message—–
From: sahni_rahul234@YAHOO.COM
Date: 04/15/2008 16:20:49 EST
To: laptop_support_en@MAIL.SUPPORT.HP.COM
Cc:
Subject: Fwd: HP Quality Case Manager Erica Myers

Hi laptop Support
The case manager Zachary, Has not shown up over the phone and nor he has called me or my wife on the numbers provided. As per the technical support person we spoke to on Sunday you have breached the SLA of 24 - 48 hrs. I have made 7 calls to
1-877-917-4380, ext. 19 and verious other case managers have tried to reach Mr Zachary Reitan the case manager for my case id 7500-345-710 since morning dismissing Erica in note below saying MR Zachary is the only person that can solve my notebook issue. As per the last call he is still finishing up his 2 - 3hrs lunch at 3:10 PM CST and unable to come over the support call

I need him to contact me asap before 5:30 CST today, Else I would have to contact consumer redressal groups thatdeal with Lawsuits against HP Pavallion notebook. They have an online form and I would beadding these details to that form.

Regards
Rahul Sahni
1-816-XXX-XXXX

Rahul Sahni wrote:
Date: Tue, 15 Apr 200809:25:09 -0700 (PDT)
From: Rahul Sahni
Subject: Re: HP Quality Case Manager Erica Myers
To: laptop_support_en@mail.support.hp.com

Hi Erica,

I tried to reach you a couple of times at the extension. I send my laptop to the service center three weeks back for repair. I recvd the laptop back in about three weeks and its so frustrating to know that its not detecting the DVD/CD Drive. All I was doing is to run a cd on my notebook.

I spoke to a technical executive who tried totroubleshoot and we found the while assembling back the notebook in the service station, the drive was not properly connected.

I am reachable at 816-XXX-XXXX. Please call back asap to resolve this. The case number allotted to me is 7500391540. You can speak to my wife, who is having the laptop right now.

Thanks,

Rahul.

Thanks and Regards
Rahul Sahni

laptop_support_en@mail.support.hp.com wrote: Date: Tue, 15 Apr 2008 15:33:59 +0000 (UTC)
From: laptop_support_en@mail.support.hp.com
Subject: HP Quality Case Manager Erica Myers
To: sahni_rahul234@yahoo.com

Hello Mr. Sahni,
My name is Erica Myers
I am the HP- Case Manager assigned to work with you on your case.
Unfortunately I have been unable to reach you by phone, that´s why I am sending you the following note.
I will make more attempts to reach you by phone over the next few days.
Please feel free to respond to this message with any information about your case
or to let me know when is the best time to reach you.
My office hours are Monday - Friday 9:00am – 5:30pm CST.

You can reach me at 1-877-917-4380.
Please enter ext. 19

Please keep this message as a reference so you will know how to reach me as we work to resolve your case.

Thank you,
Erica Myers
HP Quality Case Manager
1-877-917-4380, ext. 19

Thanks and Regards
Rahul Sahni

Thanks and Regards
Rahul Sahni

Regards UKGent